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Organizational Culture Quality Audit
Don't assume that your intended culture is the one that your people and communities are experiencing.
Be sure!
Measuring Culture with the SIO Model
The Organizational Culture Quality Audit (OCQA) utilizes our proprietary SIO Culture Model to provide a comprehensive framework for assessing organizational culture. The SIO Model allows us to examine cultures across three critical dimensions:
The Organizational Culture Quality Audit allows for an in-depth analysis of both the macro-level organizational culture and the micro-cultures that exist within divisions, departments, and teams. The framework equips leaders with a robust vocabulary and methodology to understand nuances and drive strategic culture change.
Social Culture
Social culture refers to identity-based culture experiences and the sense of inclusion, belonging, and psychological safety that employees feel.
Ideological Culture
Includes the organization's values, mindsets, and ideologies that influence behaviors and interactions.
Operational Culture
Focuses on the organization's structures, systems, policies, processes, and procedures that shape the employee experience.
SIO CULTURE MODEL
Organizations are complex culture ecosystems comprised of people with different identities and experiences and the microcultures that exist around them. Like every ecosystem, organizational cultures must maintain a careful balance.
Fostering an inclusive culture of belonging means balancing the differences across microcultures and aligning them to your larger organizational culture values. At FIC Human Resource Partners, we understand the complexity of organizational cultures and our nuanced understanding allows us to guide our clients in the work of balancing their microcultures and fostering inclusive cultures of belong.
How the OCQA Works
The Organizational Culture Quality Audit survey was developed and refined through an extensive testing process including reviews by DE&I experts and practitioners. It has been validated through numerous administrations across diverse industries and is administered by FIC Human Resource Partners, LLC through our Nuance Culture Surveys line.
The OCQA utilizes a web-based survey customized for your organization.
It employs a series of forced-choice assessment questions to gather employee perceptions on 18 specific culture elements spanning the SIO Model dimensions.
Our third-generation logic allows for personalized follow-up questions to uncover the intersections and nuances of individual culture experiences.
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Web-based survey platform
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Privacy By Design
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Organization-wide deployment
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Forced choice questions
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Robust Demographic Collection
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3rd Generation Logic
Demographic data is gathered to facilitate analysis of culture experiences through different lenses including role, team, tenure, race, gender identity, age, ability status, and more. Our privacy-by-design approach maintains anonymity while enabling rich insights.
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Granular visibility into employee culture experiences based on social and professional demographics.
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Differences and alignment between macro (organizational) culture and micro-cultures.
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Gaps between intended/permitted culture and actual permitted behaviors.
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Specific culture elements and focus areas for improvement initiatives.
Culture Quality Reporting - Example
Quality: Unsustainability
An unsustainable productivity culture exists when an organization has or is growing beyond the capacity of the workforce to sustain productivity levels and quality while failing to increase staffing levels to meet the time and productivity demands of the organization.
Cautions
Organizations that have an unsustainable productivity culture will experience high staff turnover, lower customer satisfaction, loss of revenue, and increased safety, legal, and financial risk.
Threshold: Calculated Growth
Organizations with a calculated growth culture are cognizant of staffing, capacity for productivity, and works to maintain sustainable staffing levels. That the organization has engaged in this culture change effort indicates that having reached a level of productivity that was unsustainable recognized the need to be more intentional about workloads, time commitments, and staffing.
Action Equals Impact
The Organizational Culture Quality Audit is administered annually.
Action
Define Roles
Responsibilities
1st level improvement
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Hierarchy
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Authority
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Agility
2nd level improvement
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Communication
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Collaboration
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Efficiency
3rd level improvement
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Wellbeing
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Psychological Safety
Benefits
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Data-driven insights into the current state of organizational culture at multiple levels.
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Ability to quantify progress through annual administrations of the audit.
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Employee inclusion and buy-in through participation.
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The ability to plan focused, high-impact culture initiatives tailored to address areas of need.
What the OCQA Reveals
People Are Our Priority
Privacy-by-Design
The audit maintains strict participant anonymity to encourage candid, honest feedback. Demographic data is aggregated and handled securely to prevent identification.
Respondents are not asked to provide any personal details that can specifically identify them, such as:
● Names
● Email addresses
● Employee numbers
● Position titles
Personal Identifying Information will not be shared with any third parties, and our reports to your organization will not relay any identifying information about respondents or their answers.
Contact us to learn more about how the OCQA can help you gain a deep understanding of your culture.